Refund policy

If you are not entirely satisfied with your purchase we will gladly accept your return within 14 days. Returns must be postmarked before or on the 14th day from when you received the item.  To be eligible for a return, your item must be in the same condition you received it, unworn or unused, and in its original packaging. 

• We do not take responsibility for returns shipped using your own label.

• Packages returned after 14 days will not receive a refund.

EXCHANGES:

We currently do not offer an exchange service. If you would like to exchange an item, you can place a new order and ship the returning items back to us.

Returns are processed once we've received & inspected your item. Once approved, you will be refunded via the same payment method used for your initial purchase. It can take up to 14 business days for the refunded amount to appear in your account, depending on your processor.

We're here to serve you better. For questions or comments, please feel free to reach out to our email info@perchcollection.com